Can't complete weekly task "couples photos"

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BlackMamba88
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Joined: 11 Apr 2018, 02:49
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Can't complete weekly task "couples photos"

Post by BlackMamba88 » 01 Dec 2018, 15:32

I have tried doing this weekly task over and over on 2 different devices. I call 2 sims that are a couple to the mall and select "wait for partner" with 1 then "couples photos" with the 2nd sim. It will not register that I completed it no matter what I do. Cleared cache, uninstall/reinstall, use LP to speed up. Nothing works. Any ideas? I'd rather not spend 10 LP seeing as how I don't have a toddler at the moment and keep getting toddler tasks. Please help!
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ErinPW
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Re: Can't complete weekly task "couples photos"

Post by ErinPW » 02 Dec 2018, 07:20

There is a bug with this weekly task. The only thing you can do is to contact the Firemonkeys. Here's the link to their Help Center: https://help.firemonkeys.com.au/hc/en-us
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2018 Holidays, 5.42.1
iOS 12.1

HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View

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ErinPW
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Joined: 10 Sep 2013, 10:41
Location: Germany, UTC +1
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Re: Can't complete weekly task "couples photos"

Post by ErinPW » 10 Dec 2018, 20:57

This task appeared in my game today and it did not complete. I opened a ticket at the Firemonkeys' Help Center.
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2018 Holidays, 5.42.1
iOS 12.1

HFN 3 Eastside includes cat and dog.
Haunted House 1 Museums Boulevard and Volcano View

penlopej
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Location: Liverpool UK
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Re: Can't complete weekly task "couples photos"

Post by penlopej » 12 Dec 2018, 22:05

ErinPW wrote:
10 Dec 2018, 20:57
This task appeared in my game today and it did not complete. I opened a ticket at the Firemonkeys' Help Center.
Yes, this just happened to me, and not for the first time.
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