Bought Pack, Was Gifted Something Else
Forum rules
Please read the forum rules
Please read the forum rules
Bought Pack, Was Gifted Something Else
I just bought the Basic Doors pack, but after providing payment I was gifted 20 LPs and some Simoleons (didn't count how many) instead. I went to the online store and the pack is still in the store. Someone help?
SFP: Level 55
VIP: Level 12
Version 5.76.0 - Live, Laugh, Loft
'low key' gamer, writer and binge watcher
VIP: Level 12
Version 5.76.0 - Live, Laugh, Loft
'low key' gamer, writer and binge watcher
- mockingbird288z
- Moderator
- Posts: 6531
- Joined: 10 Oct 2013, 04:51
- Location: Florida; UTC -4:00
- Contact:
Re: Bought Pack, Was Gifted Something Else
That's crazy! I would contact customer support. Include a screenshot of the purchase from your app store if you can.
HFN: 22 West Side -- Includes dog and cat
Lakeside Christmas Update
Lakeside Christmas Update
Re: Bought Pack, Was Gifted Something Else
Yeah I've emailed them and they have responded with a similar thing so we'll work it out and see what happens.mockingbird288z wrote: ↑15 Sep 2019, 02:12 That's crazy! I would contact customer support. Include a screenshot of the purchase from your app store if you can.
SFP: Level 55
VIP: Level 12
Version 5.76.0 - Live, Laugh, Loft
'low key' gamer, writer and binge watcher
VIP: Level 12
Version 5.76.0 - Live, Laugh, Loft
'low key' gamer, writer and binge watcher
Re: Bought Pack, Was Gifted Something Else
Normally I do purchases from a gift card but today since I didn't have one I used my card and this was for the first time. I wonder if it has anything to do with it.
My purchase still says it is pending so I haven't actually got a receipt yet.
My purchase still says it is pending so I haven't actually got a receipt yet.
SFP: Level 55
VIP: Level 12
Version 5.76.0 - Live, Laugh, Loft
'low key' gamer, writer and binge watcher
VIP: Level 12
Version 5.76.0 - Live, Laugh, Loft
'low key' gamer, writer and binge watcher
Re: Bought Pack, Was Gifted Something Else
I bought the pack again this morning, and this time it worked. I also bought the carpets pack and the transaction worked fine. Just waiting to see my reciept.
SFP: Level 55
VIP: Level 12
Version 5.76.0 - Live, Laugh, Loft
'low key' gamer, writer and binge watcher
VIP: Level 12
Version 5.76.0 - Live, Laugh, Loft
'low key' gamer, writer and binge watcher