Thank you! I've sent then an email so hopefully they will get back to meErinPW wrote: ↑29 Aug 2017, 18:54Sorry. If you have uploaded the new game to the cloud manually or by using the party boat, I fear, the other game is lost. There are suggestions by the Firemonkeys at their Help Center: https://help.firemonkeys.com.au/hc/en-u ... s-FreePlay
I never tried that, so I don't know whether you can find your Level 12 game. Possibly the Firemonkeys may be able to help.
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Thank you ErinPW for all your help. Turns out I was logged into the same game on both devices. Not sure how it happened but really glad I figurered it out. Thanks again